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Area Support Analyst [Control Framework]

Job Introduction

We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.

About Shared Services

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, accounts, finance, controls and compliance, reporting, recruitment and helpdesk support.

What will you be doing?

You’ll join a team that supports the wider operation, you will work with different teams within Shared Service; this is a fantastic opportunity to understand how these teams operate and deliver services to internal and external customers.

You will be responsible for specific areas of the business working with Team Mangers to identify risks within the processes. You’ll play a crucial role in our continuous improvement initiatives by identifying process changes and recommending control enhancements to mitigate risk. You will test and monitor these controls and perform remediation work if an alternative solution is required.

You will update and maintain trackers, the control library and risk registers as well as producing data and reports.

You will also perform ad-hoc tasks for example, carrying out investigations to establish root-causes for control failures. You will also facilitate meetings; training, knowledge sharing and updating your stakeholders presenting reports at senior stakeholder meetings.

Main Responsibility

  • Implement robust processes and controls - Risk mitigation through process change and control enhancement.
  • Support process improvement
  • Produce matrix reports that you will present at periodic meetings
  • Carry out testing of controls and conduct remediation work if required
  • Work closely with internal and external stakeholders building strong working relationships

The Ideal Candidate

  • Experience of working in a Shared Services centre (supporting multiple business areas)
  • Intermediate excel skills (data manipulation, filters, formula, pivot tables, V-lookups and referencing data from one workbook to another)
  • Confident communicator

What could set you apart

  • Experience with process improvement 
  • Working towards a professional qualification

Package Description

Role Title: Area Support Analyst [Control Framework]

Salary range: Band 5. £25,000 - £28,000

Contract Type: 12-month secondment / Fixed Term Contract 

Location: Square One | 4 Travis Street | Manchester M1 2NY

At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Closing date: 08/12/2021

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team please contact: Hamidur.Rahman@networkrail.co.uk 


About the Company

We’re an organisation where people matter. We matter to millions.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority. 

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

Network Rail Infrastructure Ltd


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