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Employee Relations Advisor

Please Note: The application deadline for this job has now passed.

Job Introduction

We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.

To provide geographical, face to face support to line managers in relation to highly complex employee relations cases, in line with formal Human Resources policies and procedures in addition to targeted line manager development.

Working closely with HR Direct and the HR Business Partners to deliver effective, consistent and collaborative HR service. 

Main Responsibility

  • Provide professional, expert, face to face Human Resources advice, coaching and support to cross functional line managers when dealing with escalated complex Employee Relations cases across a defined geographical area and in line with Network Rail policies and procedures.
  • Provide clear guidance to managers regarding their responsibilities within a process or procedure and the elements the HR function will undertake.
  • Proactively manage and develop relationships and communication channels with Business Partner teams and HR Direct regarding complex ER cases and development requirements.
  • Development and delivery of targeted line manager up-skilling working closely with the HR Business Partner and broader HR Direct team on company wide initiatives.
  • Maintain and track case records and documentation through HR Direct and Network Rail systems in a timely manner.
  • Provide coaching, guidance and support to enable line managers to formulate pragmatic and business focussed solutions which are balanced with policy application and broader employment legislation.
  • Responsible for the provision of consistent advice to line managers and therefore required to liaise across the broader HR function and share knowledge proactively.
  • Proactively maintain own knowledge on Employment Legislation and Organisational awareness.
  • Provide support to the ER Operations Manager or HR Business Partner team/s as required/requested.

The Ideal Candidate

  • A proven track record in a previous HR Advisory role, in particular experience of dealing with numerous and highly complex Employee Relations cases, up to and including Tribunal stage across a number of organisation functions within a large complex organisation.
  • Demonstrates strong commercial approach and understanding of business needs.
  • Experience of development and delivery of manager up-skilling both individually and through workshops/formal development interventions.
  • Up to date Employment Law knowledge and practical application of legislation.
  • Passionate about customer service and delivering professional HR support to the business.
  • Capability to establish professional credibility quickly.
  • Experience of coaching and influencing line managers and senior business leaders.
  • Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
  • Ability to travel and work across a geographical area covering numerous locations.
  • Strong analytical and diagnostic skills.
  • Experience of working within a Unionised environment.
  • Resilient, Adaptable and Flexible.
  • CIPD qualified or relevant experience to demonstrate level of competence.
  • Excellent written and verbal communication skills and the ability to communicate effectively across a broad spectrum of managers with varying levels of capability.



  • Experience of advising managers and others on a variety of Network Rail terms and conditions of employment.
  • Experience of providing advisory support across a number of Network Rail functions.
  • Experience of working in a remote capacity, independently and on own initiative.

Package Description

Role Title: Employee Relations Adviser

Salary range: 4C £40,107- £45,120 per annum

Contract Type: Permanent

Location: The Quadrant Milton Keynes


At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Closing date: 08/08/2022

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team please contact: Sally.Connoley@Networkrail.co.uk  .

About the Company

We’re an organisation where people matter. We matter to millions.


Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority. 

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information


Network Rail Infrastructure Ltd

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