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Senior Business Analyst

Job Introduction

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology.  From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded.   You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team, please contact

Main Responsibility

As a Senior Business Analyst, you will use your extensive skills and experience in complex IT environments working as part of a Delivery portfolio, acting as the interface between the business, routes, wider IT services, sourcing and suppliers during the end-to-end IT Delivery lifecycle. You may be working simultaneously across multiple projects or as part of a larger single program, identifying requirements, improvements and efficiency changes. You will also manage customer relationships to enable robust scope, support testing and manage third party suppliers to deliver the appropriate solution.

Please find the Job Description & 'A Day in the life' attached to the advert for this role. 

The Ideal Candidate


  • Proven business analysis experience in a complex IT environment  
  • Thorough and up to date understanding of analysis approaches, tools and techniques commonly applied in the consulting field 
  • Proven experience in strong stakeholder and relationship management 
  • Analytical thinker 
  • Proven experience of contributing to high level project plans, risk identification, assessment and escalation 
  • Ability to work on multiple projects concurrently 
  • Strong verbal and written communication skills  
  • Able to work well in a team and ability to guide a team 
  • Business process experience
  • Strong experience in Process Frameworks (TOM) and IT Frameworks (ITIL)  
  • Proven knowledge of and ability to apply IT industry best practice knowledge 
  • Flexibility to work across all stages of the ITD lifecycle supporting effective relationships and project delivery. 


  • Risk-based testing experience 
  • BCS/ISEB Diploma in Business Analysis 
  • Knowledge of the railway industry or similar industries 
  • Data modelling experience 

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application please do not hesitate to contact the Resourcer who will happily assist

Package Description

Vacancy type:  Permanent, 35 hours per week, Hybrid working of 2/3 days in the office. We welcome applications from those seeking flexible or part time hours.

Location: Manchester Square One / The Quadrant, Milton Keynes 

Closing date: 28th June 2024

Interviews will take place Virtually

Band & Salary: Band 3B (£46,701 - £52,538)

About the Company

We’re an organisation where people matter. We matter to millions.

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

✨ Defined benefit pension scheme.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel for you and your family (subject to terms and conditions)

️ Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

️ Volunteer leave to make a positive impact.

❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments


We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.  

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information


Network Rail Infrastructure Ltd


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