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Shared Service Administrator [Billings] Full time and Part time available

Job Introduction

Job introduction


We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.

About Shared Services

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, accounts, finance, controls and compliance, reporting, recruitment and helpdesk support.

What will you be doing?

The Billings Team are responsible for processing invoices and payments (cheques, BACS, CHAPS, card payments and direct debits) using two separate systems (Oracle and Horizon) you will also process refunds and credit notes. You’ll need to check all payments, allocate cash and undertake reconciliations. You will check all the data you receive to ensure it’s accurate, highlighting and rectifying any issues.


Main Responsibility

  • You will manually entre data into two different systems, perform data audits, highlighting and rectifying issues. The information must be accurate, so you’ll need great attention to detail.
  • You will process invoices, cheques, refunds and credit notes, you’ll allocate cash and undertake reconciliations.
  • You will deal with queries from a variety of internal & external stakeholders, so you’ll need good written and verbal communication skills: concise, clear and articulate.
  • Tasks need to be completed within specified timeframes, you’ll need to be well organised and able to priorities to meet KPI’s and SLA’s.
  • You’ll use Excel so need to be confident with data manipulation, filters and pivot tables.

The Ideal Candidate

  • Exceptional customer focus/engagement
  • Proven administrative / analytical skills
  • Experience of delivering continuous improvement
  • Excellent communication skills

It would be great if you have these skills and experience but if you don't we would still like to hear from you as full training will be provided 

  • Experience within a Shared Services environment
  • Knowledge of Oracle and/or Horizon
  • Invoice processing experience
  • Cash allocation experience
  • Reconciliation experience

Package Description

Role Title: Shared Service Administrator [Billings] 

Full time and Part time (20 hours a week minimum) available 

Salary range: Band 6 £21,000 per annum

Contract Type: 12-month secondment / fixed term contract

Location: Square One | 4 Travis Street | Manchester M1 2NY

At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Closing date: 20/08/2022

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team please contact: reiss.dehan@networkrail.co.uk

About the Company

We’re an organisation where people matter. We matter to millions.


Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority. 

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information


Network Rail Infrastructure Ltd


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