Job Introduction

What will you be doing?

As a Technical Training Specialist working within the Command, Control and Signalling Operations Team, you will be involved in supporting a wide range of operations learning activities.  Typically, you will provide ‘subject matter expert’ specialist operations support for the completion of training-needs-analysis, training design, training development and training evaluation so that the business can rely on fit-for-purpose learning and performance solutions that incorporate all relevant operations considerations.  You will work with project teams and stakeholder groups across Network Rail, imparting your subject matter expertise to facilitate the development and delivery of training and associated delivery technologies, including simulation and other such virtual media. Also, you will deliver training to diverse audiences, assisting them to develop their knowledge and skill.

 For this operations signalling focused role, experience is required in one of the following operational disciplines: signalling, control, incident management or operations management (either local or mobile).

Main Responsibility

What skills & experience will you need to succeed?

• Provide training expertise and ‘subject matter expert’ technical specialist (operations) guidance and support to internal and external stakeholder groups (including project, programme, specialist, working and steering groups) to facilitate the design, development and introduction of appropriate learning solutions for new or updated railway systems and equipment so that the business can rely on fit-for-purpose solutions that support the achievement of key objectives (including objectives relating to operations, maintenance and safety, and objectives relating to the delivery of key passenger benefits associated with the introduction of new technologies).
• Develop the proficiency of employees with the knowledge, practical skill, motivation and subsequent required confidence to operate/maintain** the new equipment and technology being introduced within Network Rail and the wider railway industry so that the systems and equipment concerned can be effectively operated/maintained** and the associated business benefits realised.
• Deliver technical and non-technical skills training and assessment associated with industry change, incorporating as may be appropriate, new ways of working in order to improve safety, performance and engagement so that business objectives can be realised and continuous improvement can be effected for the benefit of the client, business unit and organisation.
• Provide effective analysis, assessment and evaluation of delegate learning and optimise training delivery methods using a blended learning approach so that the delivery of learning and assessment processes are optimised for the benefit of the learners and business unit concerned.
• Maintain a good knowledge of digital railway operating systems and products and effectively contribute technical and training specialist guidance to stakeholder groups, including steering and working groups, to support the realisation of programme benefits.
• Conduct training, including train-the-trainer events, ensuring a seamless transition from project delivery into ‘business as usual’ so that required skill-sets are embedded within the business units concerned.
• Provide technical and training (operations) specialist support for the completion of learning-needs-analysis, learning design, learning development and learning evaluation so that key stages of the learning process are appropriately supported with technical and training expertise and the solutions developed have embraced all necessary technical considerations.
• Provide support and coaching as required to internal and external individuals and groups to enhance the performance of the individual(s), business unit(s) and organisation(s) involved.
•  Actively contribute to related work streams to support the introduction of business initiatives and programmes and the definition and presentation of technical training/briefings and associated cascades so that key messages are identified, incorporated and effectively communicated.
• Undertake any technical and training specialist (operations) related activity reasonably requested by the line manager but not explicitly embraced by the foregoing, provided that such activity is not at variance with the job-holder’s knowledge, qualifications, experience or other such relevant consideration so that the job holder can apply relevant skills to provide business benefit and/or individual challenge, development and variety

The Ideal Candidate

What could help set you apart?

• Proven track record in an operational role.
• Demonstrable knowledge of digital railway operating systems and technologies and how they apply to existing railway infrastructure.
• Ability to present, both orally and in writing, complex information in a clear and engaging manner to both technical and non-technical audiences.
• Ability to provide technical and training leadership at required organisational levels.
• Thorough knowledge of the technical, safety and vocational capability relevant to the discipline of the role.
• In depth knowledge of relevant company standards and training processes.
• Either in possession of, or capable and willing to achieve, a recognised training qualification (including a ‘train-the-trainer’ element), such as a Level 4 or Level 5 Award in Education and Training or an equivalent predecessor.
• Either in possession of, or capable and willing to achieve, a Level 3 Certificate in Assessing Vocational Achievement OR hold an equivalent predecessor qualification, such as D32/33 or A1/A2.
• Computer literate.
• Be willing to undertake nationwide travel to fulfil role requirements.

Package Description

Location: Enterprise House, 167-169 Westbourne Terrace, London, W2 6JX

Job Title: Technical and Training Specialist

Band: 4C

Salary: £40,107-£45,120

Full time (35 hours per week) 

Permanent

As a top 50 best employer and one of the UK’s leading equal opportunities employer we value diversity and recognise that diverse teams are high performing teams. Our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution, enabling you to bring your whole self to work and achieve your full potential.  Click here for more information

With six employee networks we provide fantastic support, opportunities and development for applicants from all backgrounds. We also believe that a good work life balance is vital to success and this is reflected in both our flexible and agile working arrangements. At Network rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave, rail subsidies, a range of pension options, flexible working arrangements, discounts on shopping, gym memberships and much more. For more information  click here

About the Company

Network Rail Infrastructure Ltd