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Workforce Development Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

   

You will provide administration support for training delivery at development centres. Acting as day to day admin support for the operations delivery team and 8 trainers.

As busy training centre with 30-40 delegates a day this role will be demanding with no day the same. Not only will you act as admin but will also be involved in facilities, setting up and organising each classroom ready for their training session. Some tasks will include budget reconciliation and hotel bookings, using our procurement system to log expenditure.

To be successful in this role you will need to be highly organised, adaptable and able to prioritise. Excel is crucial so experience with pivot tables, VLOOKUPS and basic formulas is beneficial.

Main Responsibility

What will you be doing?

1.        Responsible for providing front line customer service for the training centre.

2.        Provide details of forthcoming training course attendees to the Workforce Development Centre Managers and Workforce Development Specialists.

3.        Set up  and organise training rooms for all training courses.

4.        Ensure attendees receive necessary training materials as required.

5.        Responsible for the input of results into OLM from the end of course assessments.

6.        Manage the procurement of goods and services for the training and record expenditure via Excel spreadsheets

7.        Provide all round administrative support to the Workforce Development Centre Managers and Workforce Development Specialists.

8.        Work closely with the Planner and administration team to ensure smooth day to day running of the training centre.

The Ideal Candidate

What skills do you need for this role?

Essential

  • Be educated to GCSE/O level standard in English and Maths
  • Have time management
  • Have good knowledge MS Office skills
  • strong organisation skills
  • Good communication skills (verbal and written) including excellent telephone manner
  • Experience of working with a team

Package Description

Vacancy Type: Full-time but flexible working patterns will be considered.

Duration: Permanent

Location: Romford Training Centre 

Closing date: 28 July 2021

Band & Salary: £18,000-£23,000

28 days holiday, competitive pension and flexible working agreements.

About the Company

Vacancy Details

At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK everyday. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. 

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyoneFor more information about Network Rail click here 

 
 

Network Rail Infrastructure Ltd

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