Resilience Specialist
Job Introduction
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers. Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
Main Responsibility
To contribute to developing and improving the strategy and processes for Resilience across the business function, providing assurance for its preparedness against business interruption.
Key Accountabilities
- Execution and monitoring of Resilience* strategies and processes, utilising KPIs to evaluate the efficiency and effectiveness of these and create a culture of continuous improvement.
- Subject Matter Specialist for the provision of advice to the functions leadership team to provide awareness and an ability to manage and respond to risks.
- Delivery of Resilience activities for the function including development, maintenance, and continuous improvement of processes to manage Business Impact Analyses and Contingency Plans; to plan for the function’s preparedness.
- Support the Head of IT Operational Governance, Risk and Compliance in the creation and delivery of an Exercise Programme and delivery of assurance activities to the function’s leadership teams, in order to provide confidence in the function’s preparedness.
- Review and articulate internal, external, regulatory, and legal requirements and relationships for resilience that the function must adhere to, providing assurance on the functions position.
- Engage with external stakeholders, acting as the functions Resilience Specialist, to influence resilience with interested parties including those from the wider rail industry, regulators and government.
- Facilitate the promotion of Resilience within the function through the influencing of key stakeholders and driving a change in behaviours such that Resilience becomes embedded into business processes.
- Undertake detailed reviews of solutions and plans to ascertain their level of resilience and produce detailed reports, encompassing recommendations to the functions Leadership Team.
- Operational management of external suppliers to assess that their activities deliver against the needs of the organisation, identifying mitigation strategies for where critical activities are not protected.
* Resilience refers to Business Continuity, IT Continuity and Risk Management.
The Ideal Candidate
Essential
- Membership of a relevant professional institute (e.g. AMBCI)
- Qualified in a relevant service framework (e.g. ITIL)
- Proven experience in one or more resilience disciplines (e.g. Business Continuity, Disaster Recovery, Incident Management and Emergency Planning)
- Knowledge and experience in a range of technologies/tools for Continuity planning and execution.
- Demonstrable knowledge of resilience standards, legislation and best practice
- Able to set individual goals, objectives and priorities, and balance these with challenging deadlines in a fast moving environment that is dynamic, safety oriented and technology dependent
- A proven communicator with influential, persuasive and negotiation skills across all levels in the organisation
Desirable
- Educated to Post-Graduate level or be able to demonstrate equivalent experience of competencies
- An interest or experience in the UK and international Rail or ICT sectors or comparable technology dependent sector
- ISO22301 Lead Auditor qualified
- Good understanding of Information Security principals and policies (e.g. ISO27001)
- Relevant OGC Qualification (MOR, MSP or Prince)
Leadership Capability
Positively demonstrates the company values and the most relevant leadership capabilities for the role undertaken, with two/three leadership capabilities periodically reaching ‘Role Model’ level and three/four consistently reaching ‘Good/Adds Value’ level. Remaining capabilities can be at ‘Job Neutral’ level.
- Tracking Performance
- Thinking Flexibly
- Creating Solutions
- Influencing others
- Making Things Happen
- Putting The Customer First
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.
Package Description
Vacancy type: Permanent, 35 hours per week, Hybrid working of 2/3 days in the office. We welcome applications from those seeking flexible or part time hours. 1 position available.
Location: This role is being advertised in both Milton Keynes and Manchester, as part of our hybrid working policy you will need to be in either location to attend the office.
The Quadrant: MK / Manchester Square One.
Closing date: 1st April 2024
Interviews will take place W/C 8th April / 15th April, these will be held virtually
Band & Salary: Band 4C
About the Company
We’re an organisation where people matter. We matter to millions.
We offer excellent benefits, including:
Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
✨ Defined benefit pension scheme.
75% subsidy on rail and underground season tickets.
Up to 75% off leisure travel.
️ Interest-free travel loan for train and car park season tickets.
Discounts at stations with your Network Rail pass.
Additional discounts on entertainment, electronics, food and white goods plus more!
Flexible/hybrid working arrangements.
️ Volunteer leave to make a positive impact.
❤ Healthcare Scheme, GymPass, Cycle to work plus more.
We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.
We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information
Network Rail Infrastructure Ltd